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Common Questions
How long does it take to get a response?
We typically respond to all inquiries within 24 business hours. For urgent matters, please call us directly.
I'm a camp owner. How do I list my camp?
Visit our "List Your Camp" page to submit your application. The process takes about 10 minutes and we'll review your submission within 3-5 business days.
How do I report a concern about a camp?
We take all concerns seriously. Please use the contact form and select "Customer Support" as your reason. Include the camp name and details of your concern.